We stand behind every part we sell. Our industry-leading warranty ensures your repair business stays profitable and protected.
Built-in peace of mind for every wholesale order you place.
Extensive protection for manufacturing defects across all major product categories.
Immediate replacement for items that are Dead on Arrival or damaged in transit.
Streamlined Return Merchandise Authorization process with fast turnaround times.
Every returned item is analyzed by our technical team to improve product quality.
Always dry-test screens before fully installing. Once installed, many warranty terms become void.
Keep all UbayTech quality stamps intact. Products without stamps cannot be identified or exchanged.
Provide clear photos or videos of the defect when initiating an RMA for faster processing.
Five simple steps to get your defective parts resolved.
Receive your RMA number and return instructions within 24 hours.
Send products back using a trackable shipping method.
Our team inspects items within 3-5 business days of receipt.
Credit applied to account or replacement items shipped.
Our claims team is available Monday through Friday to assist with any policy questions or active RMAs.
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