We understand the importance of a reliable return process for your repair business. Our RMA system is designed for speed and fairness.
Follow these five simple steps to ensure a smooth and fast resolution for your return.
Contact our service team with order details and proof of issue (photos/videos).
Receive your RMA number and return instructions within 24 hours.
Pack items carefully with original packaging and the RMA number clearly marked.
Ship items using a trackable method to our regional processing center.
Refund or replacement processed within 7-15 business days after inspection.
Understanding what qualifies for a return helps speed up the process.
Always test products before installation. Installed screens cannot be exchanged.
Pack returns securely. We are not responsible for damage during return shipping.
Include your RMA number on the outside of the package for faster processing.
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